Privacy Policy

YalaSahelha GCC ("we", "our", "us") is a digital services agency based in the United Arab Emirates. We respect your privacy and are committed to protecting any personal information you share with us. This policy explains what we collect, why we collect it, and how we keep it safe.

1. What we collect

When you contact us through our website, WhatsApp, or email, we may collect:

• Your name, business name, phone number, and email address.
• The service you are interested in and any project details you share.
• Basic technical data (browser type, device, country) from anonymous analytics.

2. How we use it

We only use your information to respond to your enquiry, deliver the service you requested, send project updates, and (with your consent) keep you informed about relevant new services. We never sell or rent your data to third parties.

3. How we store it

Project records are kept securely on our work systems for as long as we are actively delivering or supporting your project, plus seven years for legal and tax purposes (as required under UAE law). Marketing emails can be opted out of at any time by replying STOP or emailing us.

4. Third-party services we use

To run our website and deliver your project, we rely on:

• Vercel (website hosting).
• WhatsApp Business (communication).
• Google Fonts (font delivery, no user tracking).

Each of these providers has their own privacy practices, which apply when you interact with them.

5. Your rights

You have the right to ask us what data we hold about you, to correct it, or to ask us to delete it. To exercise any of these rights, just message us. See the contact box below.

6. Updates to this policy

If we change anything material in how we handle your data, we will update the date at the top of this page and notify active project clients by email.